Manager of Global Logistics and Shipping Overview Alto-Shaam has pioneered industry-leading commercial foodservice equipment since 1955. Our solutions help foodservice businesses like Sendik’s Food Market and Saz’s Hospitality Group enhance their menus while providing a greater return on their investment. Our world-class products are made in a world-class facility. Alto-Shaam’s headquarters and manufacturing space is dynamic, clean and safe for all. As a family company, we also take care of our people by providing market-leading benefits. If you share our values, we want you to be a part of our Alto-Shaam family! Responsibilities This role is responsible for handling the entire delivery process of all products (finished goods, small parcels, containers, etc.) by scheduling inbound and outbound shipments and monitoring them to ensure products arrive on time. Execute a comprehensive global logistics plan across Alto-Shaam’s domestic and international operations, overseeing transportation, satellite warehousing, and customs clearance; aiming to optimize efficiency, reduce costs, and ensure timely delivery of products to customers worldwide. This role requires leading an efficient and effective finished goods shipping team. This role also requires cross-functional collaboration to ensure alignment to delivering a delightful customer experience that ships on time to our committed ship dates and best meets our customer’s request dates. Ensure inbound and outbound processes are running smoothly worldwide. Lead and mentor the finished goods and small parcel shipping teams, fostering a culture of accountability that aligns with our company’s purpose, mission and values. Analyze and resolve work problems by assisting employees through training and engagement in company problem solving processes and tools. Identify opportunities for global logistic improvements, related to team training and development, continuous process improvement (CI), carrier partnerships, routes, travel times, delivery reliability, and cost optimization. Collaborate cross-functionally to ensure on time delivery promises are met by meeting with functional leaders to identify logistic improvements to increase productivity levels across the organization. Develop and monitor KPIs to assess our shipping team and carrier performance. Build and maintain relationships with satellite warehouses, transportation companies, customs brokers and other logistic partners to ensure alignment to Alto-Shaam’s brand image and customer experience expectation for a seamless delivery of goods. Ensure worldwide compliance with local regulations, customs requirements, international trade regulations, including U.S. Customs, USMCA, and other applicable import/export laws. Work collaboratively with sales, procurement, product development, engineering, operations, and other functions to ensure smooth integration of logistic processes with overall business strategies. Develop contingency plans to address potential disruptions in the global deliveries, such as natural disasters, political instability, or trade restrictions. Qualifications Proven leadership and team management skills including mentoring and promoting from within Excellent problem-solving, training, mentoring, feedback sharing, and communication skills Attention to detail with the ability to multi-task in a fast-paced environment Extensive experience in inbound and outbound domestic and international logistics Strong understanding of global trade regulations and customs procedures Proficiency in data analysis and reporting tools Knowledge of logistics software and systems Excellent negotiating skills Benefits Annual bonus on gross income, averaging 15% over the past five years Low-cost premiums for full-coverage healthcare with wellness participation 11 paid holidays and generous earned PTO Advancement opportunities through our career ladders program Tuition assistance for degree or certification Fitness reimbursement for gym memberships, classes, or training sessions Biannual performance reviews with yearly merit increases Annual company-wide lunch to celebrate work anniversaries #J-18808-Ljbffr Alto-Shaam, Inc.
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