State of Tennessee Job Information

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to five years of adult correctional management in one or a combination of the following: 1) administering or managing a rehabilitative, offender supervision, fiscal, correctional intelligence, or correctional compliance program; 2) supervising staff who provide rehabilitative or security services; or 3) training employees on skills or standards. At least two years of the above experience must include administering or managing a rehabilitative, offender supervision, fiscal, correctional intelligence, or correctional compliance program, or supervising staff that provide rehabilitation or security.

Substitution of Education for Experience: Additional graduate course work in a social or behavioral science, business administration, or any educational field may be substituted for the required experience, on a year-for-year basis to a maximum of one year, there being no substitution for the required two years administering or managing a rehabilitative, offender supervision, fiscal, correctional intelligence, or correctional compliance program, or supervising staff who provide rehabilitation or security (i.e., 36 graduate quarter hours in one or a combination of the above listed fields may substitute for one year of the required experience).

Substitution of Experience for Education: Qualifying full-time adult correctional experience for an institution may substitute for the required education on a year-for-year basis, to a maximum of four years.

Necessary Special Qualifications: None.

Examination Method: Education and Experience,100%, for Preferred Service positions.

Summary: Under direction, is responsible for professional institutional managerial work of considerable difficulty; and performs related work as required.

Distinguishing Features: An employee in this class assists in directing the security, treatment, or administrative programs for either a large/combination institution or a medium sized institution. This class supervises and differs from the incumbents of the positions that manage the security, administrative, and treatment programs for a large/combination institution. This class differs from that of Warden in that incumbents of the latter direct all activities and functions at an institution and may supervise incumbents of this class.

Resolving Conflicts and Negotiating with Others:

• Promptly takes appropriate action to resolve problems and settle disputes involving the operations of the institution.

• Conducts daily institutional inspections in accordance with policy and procedures.

• Conducts required Monthly Compliance Inspections in the institution as required by Federal and State Codes, policies, and procedures.

• Communicates effectively with the public, other agencies, governmental representatives at all levels, and private concerns on matters related to the institution and its activities in accordance with code, policy, and procedures.

• Provides job performance planning guidelines, performance monitoring, and personnel performance evaluations to staff and required by code, policy, and procedures in order to improve organizational effectiveness and efficiency.

• On an on-going basis monitors all the factors involved in controlling the costs in the institution's budget system's operations.

• Updates as required the Emergency Operational Plans (EOP) to meet changes required within the institution by code, policy, and procedures.

• Provides critical input used in formulating policy and procedural changes needed within the institution to meet operational requirements set by code, policy, and procedures.

• Insures that senior staff are identified to monitor and control offender movement within and outside the institution in accordance with policy and procedures.

• Communicates effectively with all levels of staff and supervisors within the organization to promote a safe working environment and organizational effectiveness.

• Insures that institutional and divisional policies and procedures are updated to meet changes required by code, departmental, and state policies and procedures.

• Explains policy and procedures to other staff and individuals as required in the performance of their duties.

• On a daily basis reviews Incident Reports for use of force as required by policy and procedures.

• Reviews the status of the institutional staff's personnel performance evaluations in accordance with code, policy, and procedures.

• Gathers information on job performance for staff under their supervision in accordance with policy and procedures.

• Insures that all staff are meeting the training standards required for their jobs by code, policy, and procedures.

• Constantly provides or directs training for all staff to continually enhance and improve unit operational performance standards.

• Monitors all Prison Rape Elimination Act (PREA) complaints, inspections, reports, and investigations in accordance with code, policy, and procedures.

• Monitors all Title VI activities, reports, and actions for the institution in accordance with code, policy, and procedures.

• Reviews Staff Overtime Worked Reports as required by policy and procedures to control overtime labor costs.

• Reviews the Inspection Reports for the institution that have been submitted by staff to insure that they have been conducted in accordance with code, policy, and procedures.

• Monitors Prison Annex beds to insure that they are filled to capacity in accordance with code, policy, and procedures.

• Encourages teamwork and cooperation among all persons involved in institutional operations to promote organizational effectiveness.

• Documents staff's work time, attendance, and travel as required by code, policy, and procedures.

• Documents their staff's job performance information as required by code, policy, and procedures.

• Maintains and records statistical data on the facility as required by policy and procedures.

• Maintains Offender Contact Notes in the state 's Offender Information System as required by code, policy, and procedures.

• Directs the coordination necessary for the distribution of the work requirements within the institution among the available divisions and staff to promote effective institutional operations.

• Reviews institutional inspections and reports to determine if the institution is in compliance with the standards of performance set and required by code, policy, and procedures.

• Compiles institutional self audit reports to prepare for accreditation processes in accordance with policy and procedures.

• Develops and maintains a cooperative and constructive working relationship with internal and external business partners.

• Recommends the allocation of staff within the institution's divisions/units to meet the operational needs of the institution.

• Participates in the hiring and promotional processes in the institution.

• Sets daily and weekly work goals and priorities to accomplish their required duties and job functions as required by policy and procedures.

• Uses a personal computer in their daily work for communications, research, and project analysis.

• Provides personal assistance to others as required in the course of their employment and in accordance with policy and procedures.

• Works with all assigned staff to develop their personal and professional career job skills and abilities.

• Provides input to management and staff on an on-going basis on needed improvements and changes in organizational policies and procedures.

Competencies:

• Business Acumen

• Decision Quality

• Learning on the Fly

• Directing Others

• Conflict Management

• Hiring and Staffing

• Managing Diversity

• Caring About Direct Reports

• Peer Relationships

• Understanding Others

• Administration and Management

• Customer and Personal Service

• Personnel and Human Resources

• Computers and Electronics

• Public Safety and Security

• Education and Training

• Active Listening

• Critical Thinking

• Speaking

• Monitoring

• Reading Comprehension

• Complex Problem Solving

• Time Management

• Judgment and Decision Making

• Active Learning

• Coordination

• Negotiation

• Persuasion

• Management of Personnel Resources

• Information Ordering

• Deductive Reasoning

• Inductive Reasoning

• Oral Comprehension

• Oral Expression

• Written Expression

• Written Comprehension

• Auditory Attention

• Speech Clarity